West Harbour Gardens

West Harbour Residential Care

Nestled in beautiful, large gardens in the quiet modern suburb of Hobsonville, West Harbour Gardens Residential Care offers the best in rest home and hospital level care to residents in comfortable, homely surroundings.
West Harbour Gardens is a building that encourages social interaction as part of its design. It consists of three wings stemming from a central communal hub. Two wings have their own small lounges. A large atrium serves as space for most of our activities including dining, celebrations and events as well as daily living. We run clubs based on the shared interests of residents and are sometimes entertained by community groups and performers. There’s plenty of games to enjoy and some Arts and Crafts too. There’s also ample space and opportunity to just relax, and enjoy a cup of tea and a chat.

Accommodation

Rooms are mainly single, but couples can be accommodated. Each room has its own access to outdoor courtyards and gardens and are positioned to enjoy both morning and afternoon sun. In addition to long-term residents, we also offer day care as well as respite and convalescent care, if your usual caregiver is away or as you recover from surgery or illness.
Located near the Western Motorway and within a relatively quiet and modern suburb, West Harbour Gardens really is well situated for families to visit their loved one. As stone throw away from Westgate shopping centre, and within 15 minutes of Albany mall, residents and families have easy access to local amenities and friendly cafes. And with local hospitals nearby, there is peace of mind that emergency assistance is close at hand if needed.

Enjoy Our Beautiful Grounds

West Harbour Gardens boasts exceptional grounds, in both size and beauty. A central pagoda, three smaller raised gardens, an aviary, as well as internal courtyards creates a peaceful setting while still providing plenty of practical space for daily living.
The building itself is purpose-built as a Residential Care home, with three separate wings stemming from a central communal area. Two of the wings sport their own smaller lounge, retaining an intimate feeling to this moderately sized home. A large atrium for dining, activities, celebrations, and community provides a friendly and convenient space for daily living.

The People

Our General Manager
Jacqueline Parker-Nance, Registered Nurse

With a nursing career spanning some 25+ years, Jacqueline knows a thing or two about leading a team to deliver exceptional care. She recently held a facility management position with a large, reputable organisation, within a facility specialising in high level care.

Jacqueline is keenly interested in both nursing and psychology, and holds bachelor degrees in both disciplines. Her experience in mental health and adult psychology perfectly compliments her aged care interests, helping her gain a deep understanding our residents’ holistic care needs.

Our Clinical Manager
Hetty Goodwin, Registered Nurse

Hetty Goodwin joined West Harbour Gardens as the Clinical Co-ordinator in 2016. Hetty is passionate about Aged Care as she has a deep desire to meet the needs of NZ’s older population. She has completed a Graduate Diploma in Advanced Nursing. Hetty is very focused on high standards of clinical care and will provide the residents and staff of WHG with the necessary support and guidance to achieve excellent quality of care. Hetty is InterRAI trained and likes to keep up to date with any new trends in Aged Care

Our Clinical Co-ordinator
Zeacille Contreras, Registered Nurse

Zeacille joins the team as our new Clinical Co-ordinator and brings with her over 10 years of experience as a Registered Nurse. Whilst she has experience in Mental Health, Paediatrics, Medical, and Surgical nursing, she found her passion when she came to New Zealand from the Philippines to help care for the elderly.

Excellence in service delivery is what she constantly aims for. She is eager to grow in this career and has plans to undertake further studies in gerontological nursing.

3 year certification from the Ministry of Health

West Harbour Gardens is one of an elite group of homes independently assessed as providing a very high quality of care. Our residents and families can rest assured in our ability to provide superb service.

Diversional Therapist and Physiotherapists

We are confident that our residents are getting the best mind, physical and emotional “workout”. We use resources such as the “Fiddle Blanket” which help with tired, arthritic and joint ached hands.

I would now like to take this time to express the most enormous heartfelt thanks to both your Company and its’ staff members for the extremely high professional and personal service that was accorded my mother during her 15 day period of palliative care until she took her last breath on the 18th January 2017. My family and I were overwhelmed with the tenderness, respect and genuine sincerity that the staff members exhibited not only to mother, but also to all her visitors (whanau and friends). Given that we approached the idea of a Residential Care Facility with trepidation -Maori are culturally committed to caring for their aged – West Harbour Gardens Residential Care (WHGRC) certainly allayed all our fears. I and all my family would have no hesitation in recommending your facility to all indigenous groups irrespective of nationality.

I apologise for any spelling errors and those members that we inadvertently missed. Please convey our utmost appreciation to these wonderful men and women for their humanity and professionalism. I am sure they epitomise the dedication and ethos that is the hallmark of WHGRC under the skilful management of Jacqueline Parker-Nance, Auckland Facility Manager.

It gives me great please to summarise this experience with a quote from a Maori whakatauki (proverb):

“He aha te mea nui o te ao, maku e ki atu, he tangata, he tangata, he tangata”
(What is the most important element in the world, let me tell you, it is people, it is people, it is people)

Kind regards,

Edgar

“When I first came I settled in very well and I love living here because this is my home now. I have a very good friend; her name is Florence and she is in the same wing as me. We have lots of good chats and plenty of laughs. The food is very tasty and I always enjoy my apple at night. In the summer BBQs are my favourite, which we have every 2-3 weeks. I enjoy the bus trips and it does not matter where we go; also ‘Happy Hour’, and I love to sing along to the radio. I find the staff very kind and love being with them. I am very appreciative for all that is done for me at West Harbour Gardens”

Gay

“I had a number of initial worries about moving to a care home. Including having to downsize my home to the minimum, getting used to having one room and leaving friends who find it difficult to visit me. I chose to live at West Harbour Gardens because it ticked most of the boxes for what I was looking for. I can have appropriate nursing/medical care here and don’t have to go to an outside GP. By living at West Harbour Gardens I always have a good social atmosphere. I feel ‘part’ of the place and not just a number on a room. (Your room also makes a nice private sanctuary if needed.) West Harbour Gardens is such a kind and supportive place. The gardens are beautiful especially with the troughs planted at waist level which makes them easy to admire. I like the way all the doors to the garden cannot be opened from outside so I feel safe. All the staff are hardworking and pleasant and give a good standard of care.”

Christine Manning